Starting your verification session…
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Choose your language
The assistant will speak to you, and read the consent, in this language.
Customer Details
Are these details correct?
Policy Details
Please confirm this policy information.
Important Information & Declarations
Please read each declaration and acknowledge to continue.
Before You Begin
Follow these quick tips for a smooth and successful journey.
-
Find a quiet, well-lit space
Background noise can interfere with your voice recording. Sit in a quiet room with good lighting on your face. -
Check your connection
A stable connection with at least 1 Mbps upload speed is needed. -
Be the only one in view
No one else may step into the camera frame. You must stay on camera for the whole process, otherwise the process restarts.
Customer Consent Video Undertaking
Consent
Position your face inside the oval
- Read the statement above aloud
- Complete the on-screen action
- Head movement detected
Updated live on this device. The final check runs on your recording after you finish.
Your Medical Examination Summary
This is the information recorded from your answers. It will be used for your Medical Examination Report.
Something not right? Press Edit next to an answer and we will ask that question again.
Full conversation
Security checks are in progress…
Please wait while we verify your recording.
Verification Successful
Your identity and consent have been successfully verified.
Verification Unsuccessful
We were unable to complete the verification.
This session is complete and cannot be resumed.